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What Our Clients Say

Door Supervision - Restaurant & Bar

 

In my time as holding General Manager of The Ship, Barbican, Plymouth, we used Silk Road at weekends & bank holidays. They were always professional, courteous and went out of their way every shift to ensure all our needs were not only met but exceeded. Jo would personally visit us all the time to make sure we were 100% satisfied with the service received. If I need door or protection services, I would not hesitate to call Jo at Silk Road as I know that the service received would be exemplary.

Brendon Hodder. Pub Manager of the Year 2019, St. Austell Brewery Estate Awards.

General Manager of The Old Market House, Brixham

 

 

Picture Credit: SmileOnTheTiles

Mount Kelly Summer Ball - 2016, 2017, 2018, 2019.

 

'Silk Road have been supporting the Mount Kelly Summer Ball for three years and offer an exceptional service. Their staff are unfailingly professional, polite, decisive yet discreet. As I said at this year's ball, when I see Silk Road appear before the evening begins, I know everything's going to be fine and that we are in the safest hands.

With over 300 parents, staff and pupils, there is a very careful balance to be struck between over-assertiveness and invisibility, and Silk Road get it right every time'.

 

Adam Reid. Principal Deputy Head. Mount Kelly, Devon.

Special Protection

- World Music Awards

 
Dear Jo,
I would like to take this opportunity to thank you for your close protection service’s for the World Music Awards 2014 in Monaco in May this year (2014).
As you know this was a very challenging event for us to oversee and manage. We carried out our duties extremely professionally and worked incredibly hard. I selected the most diligent and versatile operatives I could most rely on.
With thanks and gratitude -
Nick Howe
Clearwater Special Projects Ltd.

Wedding Security, 

Open Air Cinemas 

& Pyro-technic events 

Top Devon Visitor Attraction Since 2013.

 

In the somewhat unique venue space, the versatile team do a wonderful job!

As a charity, budget restraints was a huge deciding factor in choosing our security needs but equally important was quality of service. A meticulous service; providing initial consultancy to ensure all objectives are covered & debrief post-event to ensure we were happy & to feedback where needed. The team communication with us was on point & when interacting with guests, this always helped add to overall guest satisfaction. I will continue to use Silk Road for future events & have since recommended her services to other clients.

 

Sabeena Severin. BSc (Hons) Events Management.

(Previous Events Manager for this Visitor Attraction)

Door Supervision - Restaurant, Bar & Live Music Venue

- Client since 2010


"Very happy with our long standing door staff and we continue to be very satisfied with the company!"

 

S. Hajiyianni, Proprietor
Blues Bar & Grill. The Parade, The Barbican, Plymouth

 

Vintage & Lifestyle Events

- Client Since 2017

Because of the style of events we run we need a security firm that are professional but also smart and can handle the public in a firm but fair manner. We were recommended to contact Jo from Silk Road and have been very impressed with their professional manner - any issues we have had have been very calmly and efficiently handled. They always look very smart and cheerful and go above and beyond in what they need to do as a security firm. I would  not hesitate to recommend them to anyone looking for a reliable and professional security firm.

 

Jo Macaskie Director - Miss. Ivy Events Ltd.

www.missivyevents.co.uk

Private Event

(VIP's in attendance)

Paul Phillpott. Fresh Air Group

 

"I wouldn't ever consider anyone else for this"
Due to the style of the event, performers & guests, it was necessary to have a complete security strategy in force. Jo provided a full consultancy. Her team ensured arrivals were screened, guests were greeted professionally & security was controlled. They also managed traffic flow to/from the event, dealing with a constant stream of chauffeured vehicles. They did a perfect job, went above & beyond & Jo's knowledge proved invaluable to making the event a success.

 

VIP Protection

 
Leicester Square, London
- Since 2015
 
Thank you for your professional services in the fields of Event Security and Close Protection carried out for myself and Mr Trevor over the last few months. With your assistance, supplying your professional team members and working alongside them yourself, we have secured further contracts with our client. I hope we will continue this professional relationship as opportunities arise.
Mr N Howe.
Principal Protection / Howe Trevor Solutions.

Event Security


We found the Silk Road Protective Security fantastic to deal with, they offer a high quality bespoke service and are very approachable at all times. We used Silk Road for security at an event on behalf of a client off-site protecting the property, high value stock contained within the venue, high value champagne on-site, along with guests and the staff. The client and ourselves were indeed very satisfied.
Chris Tanner & James Tanner
Directors,
Barbican Kitchen

Bar & Restaurant Security

 
Jade Plum & Antony Plum
- Pub Managers of the Year 2014, St.Austell Brewery
Tribute Estate Awards.
 
We are incredibly pleased with the services Silk Road provide after starting work together in 2013 & we are extremely impressed with [named team members] who work well together & with us as management. It is absolutely paramount to our business that customers are asked to provide ID upon entry & at the bar creating two lines of defence. The doorstaff operate a Challenge 25 policy & inform management of any mess, spillages, etc.
We look forward to continuing our professional relationship.
PERSONAL PROTECTION
WORLD MUSIC AWARDS
RED CARPET ENTRANCES IN THE UK & IN EUROPE
SUMMER BALL
LIVE PERFORMANCE
ON-SET
BUBBLES FESTIVAL
MISS IVY EVENTS
LIVE AT EXETER CASTLE
WAITING FOR CLIENT ON RED CARPET
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©Silk Road Security and Investigations Ltd.2010-2020. Registered in the United Kingdom No:7229965 (Head Office) 2 Endeavour House, Parkway Court, Longbridge Road, Plymouth, Devon. PL6 8LR. Tel. 07815 156 685 Info at: businessdevelopment@silkroadprotectivesecurity.com