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Door Supervision - Restaurant & Bar
In my time as holding General Manager of The Ship, Barbican, Plymouth, we used Silk Road at weekends & bank holidays. They were always professional, courteous and went out of their way every shift to ensure all our needs were not only met but exceeded. Jo would personally visit us all the time to make sure we were 100% satisfied with the service received. If I need door or protection services, I would not hesitate to call Jo at Silk Road as I know that the service received would be exemplary.
Brendon Hodder. Pub Manager of the Year 2019, St. Austell Brewery Estate Awards.
General Manager of The Old Market House, Brixham
Picture Credit: SmileOnTheTiles
Mount Kelly Summer Ball - 2016, 2017, 2018, 2019.
'Silk Road have been supporting the Mount Kelly Summer Ball for three years and offer an exceptional service. Their staff are unfailingly professional, polite, decisive yet discreet. As I said at this year's ball, when I see Silk Road appear before the evening begins, I know everything's going to be fine and that we are in the safest hands.
With over 300 parents, staff and pupils, there is a very careful balance to be struck between over-assertiveness and invisibility, and Silk Road get it right every time'.
Adam Reid. Principal Deputy Head. Mount Kelly, Devon.
- World Music Awards
Open Air Cinemas
& Pyro-technic events
Top Devon Visitor Attraction Since 2013.
In the somewhat unique venue space, the versatile team do a wonderful job!
As a charity, budget restraints was a huge deciding factor in choosing our security needs but equally important was quality of service. A meticulous service; providing initial consultancy to ensure all objectives are covered & debrief post-event to ensure we were happy & to feedback where needed. The team communication with us was on point & when interacting with guests, this always helped add to overall guest satisfaction. I will continue to use Silk Road for future events & have since recommended her services to other clients.
Sabeena Severin. BSc (Hons) Events Management.
(Previous Events Manager for this Visitor Attraction)
Door Supervision - Restaurant, Bar & Live Music Venue
- Client since 2010
"Very happy with our long standing door staff and we continue to be very satisfied with the company!"
S. Hajiyianni, Proprietor
Blues Bar & Grill. The Parade, The Barbican, Plymouth
Vintage & Lifestyle Events
- Client Since 2017
Because of the style of events we run we need a security firm that are professional but also smart and can handle the public in a firm but fair manner. We were recommended to contact Jo from Silk Road and have been very impressed with their professional manner - any issues we have had have been very calmly and efficiently handled. They always look very smart and cheerful and go above and beyond in what they need to do as a security firm. I would not hesitate to recommend them to anyone looking for a reliable and professional security firm.
Jo Macaskie Director - Miss. Ivy Events Ltd.
(VIP's in attendance)
Paul Phillpott. Fresh Air Group
Bar & Restaurant Security